I WANNA DANCE WITH SOMEBODY

 

RETURN & EXCHANGE POLICY

Thank you for shopping at My Trendy Place

 

Due to COVID -19

 

ALL WIG SALES ARE FINAL SALE

 

EXCHANGE POLICY

 

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To request to perform an exchange must be made within 7 business days from the date of receiving your unit. After 7 days, you will no longer be allowed to exchange your order. Please be advised, we cannot accept used or worn units that has been altered in any way. Items that have been combed, finger combed, brushed, cut, colored, extra hair installed, exposed to odors, cutting off the lace and any other physical alterations will not be accepted and voids the exchange process. Units that are not in pristine condition or without original packaging (hairnet, tags and inserts) Will not be processed for an exchange.

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The product can only be exchange for an item of equal to or of greater value (noting you will pay the difference). Refunds at no time will be permitted. If you are exchanging for a different item of greater value, your previous coupon code will be voided. To request an exchange, please e-mail us at info@mytrendyplace.com within 7 days of receipt of order, leaving your order number, the reason for the exchange and a photo of your product for our reference. We have all rights to refuse the package if you send it back without our permission.

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**Exchanges are only given once per item or pre-made unit that has not been tampered with

**Exchanges are shipped out in 10 days once item has been received

**Pre-made units that need to be resized can take up to 30 days to be shipped out

**Shipping cost is the responsibility of the buyer, and we recommend that you send your exchange with a tracking number as MY TRENDY PLACE will not be held responsible for lost returns.

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You may send your item to the following address for an exchange:

My Trendy Place

1794 N Fry Rd Ste 173

Katy, TX 77449

Restricted Exchanges:

• Wig accessories (foam heads, clips, satin wraps, etc)
• Custom Units
• Items shipped to Canada and international area Final Sale and cannot be exchanged.
• Item returned after the specific time frame WILL NOT be processed for an exchange.
• Frontals and Hair Extensions

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EXCHANGE POLICY FOR CUSTOM ORDERS

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Due to the nature of the item, all sales are FINAL on human hair lace wigs. Please take your measurements and if coloring the hair choose color very carefully. MY TRENDY PLACE crafts your custom wig according to your exact specifications. Please note, we are not responsible for improper measurements resulting in a unit that does not fit.

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RETURN POLICY

​MY TRENDY PLACE believes in excellent customer service while making all unit with love and care. Unfortunately, there are No refunds due to the distinctive custom measurements of the head. All sales are Final. Each custom units are unique for the specified individual and nobody else. Please choose your options and take your measurements carefully. MY TRENDY PLACE is not responsible for improper measurements. If it does not fit due to improper measurements, you may return the unit to be reconstructed (fees will apply). Also, if you are looking for a specific color, please provide the exact color or name of the product. Return shipping is the responsibility of the customer. Units cannot be returned for an exchange or refund. This policy is strictly upheld.

For more information click here.
You can always contact us for any return question at info@mytrendyplace.com

Normal estimated Delivery time is 2-10 business days *Domestic shipping*

Normal estimated Delivery time is 1-3 weeks *International shipping*

Customs fees may apply.

All sale/holiday items are subject to 1-3weeks

For more information on our Shipping Policy please click here.