Cancellation Policy

1. Appointment Booking: Clients are required to book appointments in advance for all services at our wig salon. Appointments can be made via phone, email, or through our online booking system. 2. Timeliness: Clients are expected to arrive promptly for their scheduled appointments. We kindly request that clients arrive at the salon at least 5 minutes before their scheduled appointment time. 3. Late Arrival: If a client arrives more than 15 minutes late for their scheduled appointment, we reserve the right to reschedule their appointment to another available time slot. This policy ensures that we can accommodate all clients efficiently and minimize disruptions to our schedule. 4. Cancellation Policy: We understand that unforeseen circumstances may arise, and clients may need to cancel or reschedule their appointments. We kindly request that clients provide at least 24 hours notice for any cancellations or rescheduling requests. Failure to provide sufficient notice may result in a cancellation fee. 5. Extra Guests: Due to the sensitivity and privacy of our business, we kindly request that clients refrain from bringing extra guests to their appointments unless necessary. This policy helps us maintain a comfortable and private environment for all clients. 6. COVID-19 Safety Measures: In light of the ongoing COVID-19 pandemic, we have implemented additional safety measures to ensure the well-being of our clients and staff. This includes mandatory mask-wearing, frequent sanitization of high-touch surfaces, and adherence to social distancing guidelines. 7. Payment Policy: Payment for services rendered is due at the time of the appointment. We accept cash, credit/debit cards, and electronic payment methods. 8. Client Confidentiality: We respect the privacy and confidentiality of our client's personal information and medical history. All client information is kept strictly confidential and is only used to provide services and maintain records. By booking an appointment with our wig salon, clients acknowledge and agree to abide by the terms and conditions outlined in this booking policy. We appreciate your cooperation and look forward to serving you. If you have any questions or concerns, please don't hesitate to contact us via text 832-206-7212